With Dreamdecor's Premium Delivery, we make furniture setup effortless. We deliver to your room of choice, unpack, fully assemble, and install your furniture. Sit back and relax while we do the heavy lifting!
Delivery Times
- Orders are delivered within 5-7 days.
- Delivery services are available between 8:00 am and 8:00 pm.
- A 3-hour delivery window is provided the night before your scheduled delivery.
Delivery Appointments Confirmation
- We will contact all customers by email, text, and phone to confirm their delivery date.
30-Minute Call Ahead
- We will notify you 30 minutes before our arrival.
Pre-Delivery Inspection
- All products are assembled and inspected in our warehouse to ensure quality.
Full-Service Assembly
- We place all furniture in the room of your choice, assemble, mount hardware, plug in cords, and test to ensure everything is working properly.
Clean Up
- All packaging materials are removed and prepared for recycling.
Premium Delivery Costs
Order Amount/Delivery Charge - Within a 25 mile radius from Springfield MA
$0 - $499/$69.99
$500 - $999/$99.99
$1000 - $1999/$149.99
$2000 - $2999/$199.99
$3000 - $3999/$249.99
$4000 - $4999/$299.99
$5000 - $6999/$399.99
$7000 - $9999/$499.99
Additional Charges
- Delivery appointments after 5 PM will incur a $30 upgrade charge.
- Deliveries above the 2nd floor will incur a $50 charge per level.
- All charges are to be paid prior to delivery.
Exclusions
- We cannot guarantee a fit.
- We cannot remove or rearrange existing furniture.
- Ensure a clear path and cover exposed floors on the day of delivery.
Damage Reporting
- You have 1 day to alert us of any damages or defects.
- Any damage must be reported to Customer Care within one (1) day after delivery and will require clear photographs to arrange appropriate services. For minor damages, Dreamdecor will provide in-home repair service.